Help and contact

Do you have questions? We are available 24 hours a day via:

You can also take a look at our FAQ page. You might find the answer to your question right away.

Do you have a complaint?

We always aim to help you in the best possible way. However, if something does not go well, you can file a complaint via our service desk 088 - 0900 567. You will receive a confirmation within 72 hours. If we're unable to handle your complaint ourselves, we'll let you know within one week of receiving it.

Want to know more about how we handle complaints? You can find all the details in our General Terms and Conditions.