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From October 1, 2024, new rules set by the Kansspelautoriteit (Ksa) and the Ministry of Justice and Security on responsible and safe gaming will apply to all online casinos in the Netherlands. The aim is to protect all players from any financial or addiction risks.

Follow the new developments here

On this page, we take you step by step through what we are all doing to ensure a smooth transition from the old to the new rules. For example: how we set up the online casino as well as possible so you get the right information to play responsibly and safely. And also how you yourself can easily adjust various things in your account and how we can help you with that. This way you will soon be able to create the best playing experience for you.

Monthly update:

It's (almost) time! What's in store for you as of Oct. 1? We list the most important things. You log in and then:

  1. You get a pop-up alerting you to new rules. This stays on the screen for 30 seconds.
  2. Accept (or reduce) your set monthly gross deposit limit. .
  3. Then you'll see a new limit: the net deposit limit. If you're 24+, it defaults to €700. If you're between 18 and 24, it's €300.

You'll get various pop-ups once you're logged in. For example, about how much of your deposited money and time you've played: 50%, 100% and for time, every 30 minutes. Handy!

Have you reached your monthly login limit? Then you won't get any bonus offers from us for 30 days. So log out when you're not playing.

Want to know everything about gross and net deposit limits? Check our Frequently Asked Questions page.

From this month onwards, you will start noticing the changes. Different teams are working hard on clear communication and technology for you.

What can I do? Are you already a player at Holland Casino Online? Nice, then now is the time to also start preparing for 1 October. You will receive an email from us in early August asking you to set your monthly deposit limit.

What are we doing? This month, we are going to change the design in the My Account environment a little bit. For example, a much clearer deposit limit page with less text.

Communications are prepared and checked by our legal department to inform all players as well as possible. Several other departments (IT and marketing) are getting to work so that the transition from October 1 will be as pleasant as possible.

What can I do? Nothing yet. Every active player at Holland Casino Online will be informed of the new rules at the end of the month. In this you will get more information in advance.

What are we doing? We are making some changes little by little. Every now and then a pop-up appears in your account environment showing you exactly what has been changed in the My Account environment.

Why play at Holland Casino Online?

We offer leading and extensive online gaming and guarantee safe and responsible gaming according to the latest laws and regulations.

 

Did you know that...

 

 

  • Did you know that … We have a special department to help you (continue to) play responsibly online? In 2023, for example, we held some 11,000 conversations with players about prevention and aftercare, which gave them clear insight into their playing behavior.
  • Did you know that … You can easily lower your own playing limits at any time? Just go to your account, click on the limit you want to lower and you can start playing immediately with your new limit.
  • Did you know that …Our customer service is available 24/7? So you can always contact us if, for example, you get stuck playing online.

 

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